IT consultancy services provide much more than the installation of a few office desktops and maintaining a network. Today’s top IT firms work closely with their business clients to help them achieve their objectives.
An IT consultancy service needs to determine what IT requirements would best help the client deliver its objectives. This means face to face meetings, discussing specific projects and how they can be successfully achieved. This can depend on resources available and also on mobility of staff and how they’re distributed within a network of offices.
For example, the introduction of VoIP telephony systems would benefit a company with offices in each state and a fleet of reps on the road. A good IT consultancy business will introduce the best VoIP system for their client. This would be one marketed at a competitive price, and which can be installed with the least disruption.
An IT consultancy firm handles the integration of new IT systems with legacy systems so that the changeover is seamless. They will advise on the right data backup and protection systems for the company. A good IT consultancy firm gets actively involved in the procurement process, ensuring the client does not waste money.
When the new systems are in place, an IT consultancy team will test and monitor them on a regular basis to ensure smooth running of business processes. They will also train in-house staff to use new software, including any web browser dashboards. They will ensure that all smartphones, tablets and desktops are communicating with each other on a constant basis. They will deliver written monthly reports and audits and meet with all levels of the client’s staff on a regular basis.
All this ensures that the company’s IT systems are running flawlessly, and gives peace of mind to the client’s management.
In short, an IT consultant acts both as a systems analyst and a computer techie. They look and act on their client’s IT requirements in a strategic sense, but they also perform the physical work of installation and testing. Combining both skillsets means that the client receives a brilliant service at a very good price.
A reputable IT consultant has the qualifications and experience to put in place the right IT systems for the client. Meanwhile, the client’s management can get on with their job of running a business without having to worry about the IT side. It’s a win-win.